Policies & Procedures

Policies & Procedures

 

Scheduling & Cancellations

There is a 24-hour cancellation policy in effect for all appointments scheduled with Bright Path Wellness.  

To avoid charges, we request a minimum of 24 hours’ notice for cancellation/rescheduling.    A 50% cancellation fee may be charged if you do not show up for your appointment.  This is done in fairness both to patients who would otherwise have wanted the appointment and to the practitioner. 

As a courtesy to everyone, we thank you for being prompt.  Late arrivals can only be extended to the time remaining in a scheduled session.

Privacy Practices

Bright Path Wellness abides by HIPAA regulations as to patient confidentiality and will not disclose any patient medical information without their prior consent.

Bright Path Wellness has multiple technology platforms to manage patient information.  Patients agree to opt-in for marketing emails, unless they explicitly opt-out.  Opting out of marketing emails will not remove them from the Practice Records Management and Online Appointment Scheduling Systems, unless a separate written request is submitted.

Email Etiquette

Patients have unlimited email contact with their Bright Path Wellness provider team.  However, if an email question or request is deemed by one of our staff to be too complicated or involved for a response via email they may, at their discretion, require that the patient schedule a phone, tele-medicine or in person consultation instead of responding via email.

Payment Methods

Payment is due at time of service.  We accept cash, checks and all major credit & debit cards.  Health Savings Accounts (HSA) and Flex Spending Account Cards are also welcome.  Please check with your plan administrator for confirmation of qualification of our charges for services and products.