FAQs

What is the Scope of the Practice?

Diana DaGrosa, MSOM, L.Ac., ACN is a Licensed Acupuncturist in the State of Arizona and holds a Master of Oriental Medicine.  She is a certified Applied Clinical Nutritionist.  She practices natural, integrative and functional medicine within her licensed scope of practice in Arizona.  Diana’s practice does not involve prescribing drugs or medications, and at Bright Path, we never direct patients to stop taking medications without first discussing it with their physician.  Bright path gladly works collaboratively with the patient's healthcare team for best patient care.  Arizona Law allows in-state patients to order their own lab tests, and Bright Path Wellness can facilitate this process.  

Do I still need a primary care physician?
Yes, your relationship with your Primary Care Physician is vital to your overall health and must be maintained. Bright Path Wellness, Inc. and Diana L. DaGrosa, MSOM, L.Ac., ACN do not replace the services of your current medical team. We will work adjunctively with your Designated Primary Care Physician of Record and other health care providers for your optimal health and wellness.
What do I need to know about my first appointment?

Your Initial Health Evaluation & Functional Medicine Appointment will be scheduled to last up to 90 minutes.  Prior to scheduling the appointment, the required intake forms need to be completed and returned to the office.  Please arrive at least 15 minutes prior to the scheduled appointment time to complete additional forms. 

At this first appointment, Bright Path will present you with an initial protocol. you will receive a welcome packet with health & lifestyle tips, our recommended lab test options, and information to assist with your specific health challenge.  We will also review the programs, memberships and series we offer.

You’ll leave this first appointment ready to begin the 1st phase of your program towards lifelong optimal health.

Should I bring my blood and other lab tests to my initial appointment?

After the Initial Health History & Functional Medicine Evaluation appointment, Bright Path will let you know if a review of historical test results would be beneficial for analysis.  We prefer to have current test results, and may therefore recommend either a basic or specialty test.  At the completion of your initial appointment, you will be presented with a schedule of recommended diagnostic tests including the associated consultation fees.

I Just Got Sick. What is Quick Check for Existing Patients?

Bright Path Wellness has many natural and effective remedies for acute or sudden sicknesses such as: stomach bugs, food poisoning, traveler's diarrhea, colds, flu, injury pain, and anxiety. Active existing patients may contact the office for a FREE 5-10 minute consultation. Diana will review the patient’s symptoms and recommendation a nutrient, herbal or homeopathic protocol. 

There’s no need to suffer - Contact Bright Path Immediately!

When do you recommend Acupuncture Treatments?

Although we offer an Initial Acupuncture Appointment, we highly recommend all our patients participate in Functional Medicine care.  Most chronic health issues stem from multiple origins and require a comprehensive approach to properly resolve.   By participating as a Functional Medicine patient, you allow Diana to employ her extensive experience in Functional Medicine, Traditional Chinese Medicine and Applied Clinical Nutrition in addition to Acupuncture, and you are given the best opportunity to resolve health challenges and achieve optimal health.

Do you have a Cancellation Policy?

There is a 24-hour cancellation policy for all appointments scheduled with Bright Path Wellness.  

Appointments that are not cancelled or rescheduled at least 24 hours prior to their start time may be subject to a 50% cancellation fee. This is done in fairness to patients who would otherwise have utilized the appointment, and to the practitioner who has blocked off their time.  As a courtesy to everyone, we thank you for being prompt.  All appointments end on time, and late arrivals effect the time remaining in a scheduled session.

What is Your Email Etiquette Policy?

Patients have unlimited email contact with their Bright Path Wellness provider team.  However, if an email question or request is deemed by one of our staff to be too complicated or involved for a response via email they may, at their discretion, require that the patient schedule a phone, tele-medicine or in person consultation instead of responding via email.

What should I expect from the FREE 15-minute Discovery Discussion?

You will be given an opportunity to present an overview of your main health challenges and personal health goals.  The FREE 15-minute Discovery Discussion is an opportunity for you to identify if we’ll be beneficial partners on the journey to optimal lifelong health.

Does Bright Path Accept Insurance?

Our policy is that payment in full is due at time of service.  Each insurance company and lab has unique requirements, so it is best to contact your insurance company to pre-qualify for eligibility.  Some insurance companies are starting to recognize the value of natural holistic medicine such as: Traditional Chinese Medicine, Acupuncture, Functional Medicine, and Nutrition.  Some insurance companies may cover diagnostic lab testing fees. In some cases, the labs we recommend offer a set discounted fee of their services. 

Patients may request a Super Bill to submit to their health insurance company for potential re-reimbursement.  If the patient’s insurance company requests additional documentation or information, there may be an additional fee to the patient.  Laboratory Testing Companies may submit claims to the patient’s insurance company for additional re-reimbursement over-and-above the lab fee paid to Bright Path Wellness, Inc.  For more information see our Recommended Laboratory Testing Options.

Can my appointments be done over the phone, or on Skype or Zoom?

Yes. Although we prefer that your first appointment is done in person, as Diana uses all her senses for feedback and analysis, we recognize that this is sometimes not possible. In those cases, we can do appointments on the phone or by video conference.

What are Bright Path's Privacy Practices?

Bright Path Wellness abides by HIPAA regulations regarding patient confidentiality and will not disclose any patient’s medical information without their prior (written?) consent.

Bright Path Wellness uses multiple technology platforms to manage patient information.  Patients agree to opt-in to marketing emails, and may choose to explicitly opt-out.  Opting out of marketing emails does not remove patients from the Practice Records Management and Online Appointment Scheduling Systems, unless a written request is submitted.

 

Is Chinese Herbal Medicine Safe?

Diana has extensively studied both Chinese and Western herbs, and has used them in her own healing.  All herbs recommended by Bright Path are professional grade, come from high quality sourcing, have passed extensive testing for purity and meet extremely high manufacturing standards. These herbs may only be distributed through licensed healthcare practitioners, as their potency is much greater than what you can buy over-the-counter or online.  Chinese herbal formulas have been developed over thousands of years and are based on individualized pattern diagnosis; they can be highly effective when other remedies are not.

What Methods of Payment does Bright Path Accept?

Payment is due at time of service.  We accept cash, checks and all major credit and debit cards.  Health Savings Accounts (HSA) and Flex Spending Account Cards are also welcome.  As each insurance company is different, it is best to contact your plan administrator to pre-qualify for reimbursement eligibility, or to ensure our services and products may be paid for with your HSA.